Our Founders

At our core, we share one unifying belief: experience matters. It's the experience we craft for your customers, the experience our team members bring to fulfilling promises, and, above all, the experience you have working with us. Experience is our compass.

That's why we've meticulously curated a diverse group of talented individuals who are not just skilled but deeply passionate about their craft. We don't see doing the work as enough; we thrive on reigniting our client's passion for the work as well.

Meet the creative minds behind the scenes - the individuals dedicated to prioritizing your success. Get to know the faces behind the magic and discover how we're committed to making your journey with us a memorable experience.

  • Tess Rethore

    Tess Rethore

    Head of Product

    Tess is a seasoned product delivery & management leader who transitioned into consulting after spending a decade as an in-house product manager at digital health companies like BCBS.

  • Kathy Hlavac

    Kathy Hlavac

    Head of Research and Design

    Kathy is an expert design leader and Savannah College of Art & Design grad adept at UX, UI, visual design and the ultra critical experience research.

  • Andrew Nieman

    Andrew Nieman

    Managing Principal

    After in-house roles at global outfits like JLL and William Blair, Andrew led Client Success at Ora Interactive, projekt202 and Amdocs, transforming digital experiences for major global brands over the past decade.

  • Andre Sugai

    Andre Sugai

    General Manager & Head of Technology

    Andre is an MIT alum with over 18 years of experience leading digital transformations and technology strategy for some of the world's most recognizable brands, including Bell Canada, Toyota, HBO, and Southwest Airlines.

Make things that matter.